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TIKTING®

Pricing - TIKTING® Help Desk & Change Management System

Configure your requirements to get the price estimation for TIKTING® Help Desk & Change Management System

Pricing

/ user / month

(Charged Annually)

$0

$10

$29

$49

$0

$15

$49

$79

Features

Basic

Standard

Advanced

Enterprise

Basic

Standard

Advanced

Enterprise

Technicians

10

No Limit

No Limit

No Limit

10

No Limit

No Limit

No Limit

Users

50

200

No Limit

No Limit

50

200

No Limit

No Limit

Attachment Size

No Limit

No Limit

No Limit

No Limit

1 MB

5 MB

20 MB

30 MB

Storage Size

No Limit

No Limit

No Limit

No Limit

1 GB

150GB (NMVe)

250GB (NMVe)

500GB (NMVe)

Ticket Management

✓

✓

✓

✓

✓

✓

✓

✓

Automatic Ticket Creation

✓

✓

✓

✓

✓

✓

✓

✓

Incident Management

✓

✓

✓

✓

✓

✓

✓

✓

Dashboards

✓

✓

✓

✓

✓

✓

✓

✓

Spam Filter

✓

✓

✓

✓

✓

✓

✓

✓

Documentation

✓

✓

✓

✓

✓

✓

✓

✓

Ticket Automatic Assignment

✓

✓

✓

✓

✓

✓

Custom Reports

✓

✓

✓

✓

✓

✓

Custom Roles

✓

✓

✓

✓

✓

✓

Auto Responders

✓

✓

✓

✓

✓

✓

Reminders

✓

✓

✓

✓

✓

✓

Audit History

✓

✓

✓

✓

✓

✓

Work Logs

✓

✓

✓

✓

✓

✓

Custom Form Fields

✓

✓

✓

✓

Task Management

✓

✓

✓

✓

Ticket Automatic Routing

✓

✓

✓

✓

Customizable Working Hours

✓

✓

✓

✓

Custom SSL

✓

✓

✓

✓

Custom Email Server

✓

✓

✓

✓

Tickets Backup / Restore

✓

✓

✓

✓

Response Templates

✓

✓

✓

✓

Internal Team Chat

✓

✓

✓

✓

Microsoft Active Directory & LDAP Integration

✓

✓

✓

✓

Microsoft Azure Active Directory Integration

✓

✓

✓

✓

Create Local Users

✓

✓

✓

✓

5 Stage Change Management

✓

✓

✓

✓

Knowledge Base

✓

✓

✓

✓

Team Collaborations

✓

✓

✓

✓

Mobile Apps (iOS & Google Play)

✓

✓

✓

✓

API Support

✓

✓

Database Complete Backup

✓

✓

Scheduled Archiving

✓

✓

Automatic Backup

✓

✓

First hand Support

✓

✓

Domain Mapping

✓

✓

All Instance Dashboard

✓

✓

Full root access

✓

✓

Database Management Access

✓

✓

Application Management Access

✓

✓

Calculate Pricing

Get pricing as per your deployment requirements

Minimum System Requirements
Deployment Cost (One Time) $300
$0 / technician / month (charged annually)

Minimum System Requirements
Deployment Cost / Instance (One Time) $300
$10 / technician / month (charged annually)

Minimum System Requirements
Deployment Cost / Instance (One Time) $300
$29 / technician / month (charged annually)

Minimum System Requirements
Deployment Cost / Instance (One Time) $300
$49 / technician / month (charged annually)

$0 / technician / month (charged annually)

$15 / technician / month (charged annually)

$49 / technician / month (charged annually)

$79 / technician / month (charged annually)