Automatic incident and support ticket creation with automatic assignment.
Complete life cycle management for mission critical assets.
Create workflows to streamline the appoval process.
Organizational task management at individual level assignment
Manage key contacts, interaction and sales pipeline management.
Develop your company's own knowledge base with Q & A.
Access the books and test your-readiness-app to prepare for your exam.
Access the transcript to verify the certifications.
Become our trusted advisors to guide customer's journey towards effective business productivity.
Our Logo is a valuable piece of intellectual property and represents our brand identity.
Access to our ever growing marketing material to fulfil our partner's needs.
Focus on speed, Reliability and Low Learning Curve – Integration with the Entire Corporate Value Chain.
Capture your incident and support requests to identify recurring issues and classify them as problems. With TIKTING, you gain complete control over ticket creation, assignment, automatic responses and resolution marking.
Define custom resolution timeframes based on various criteria. Automatically route tickets to different sites and departments, categorizing them for instant access using advanced categorization and filtering tools. Track all actions performed on tickets and take advantage of a host of other features designed to streamline your ticket management process.
Create workflows for all types of change requests within your organization to streamline the approval process and effectively plan and execute mission-critical activities. Define multiple Change Advisory Boards (CABs) to oversee the approval process for various types of changes.
Mitigate unplanned outages in your system by generating impact assessments, rollout plans, backout plans, and implementation checklists. Develop organized workflows for each stage, from submission to closure, ensuring a systematic approach and minimizing the chance of missing any crucial steps.
Complete life cycle management for mission critical assets.
Efficiently manage the complete lifecycle of your organization’s assets, from acquisition to disposal, including assignment to departments or specific individuals.
Track the service history of assets to determine when they were last serviced and when the next service is due. Record maintenance and assignment history to prevent any disruptions in your production or services.
To engage team members effectively, split the request ticket into tasks assigned to different members, each with its own due date.
Streamline your business process with our integrated customer relationship management module. Effortlessly manage key contacts, track customer interactions, and navigate through various stages of sales pipelines to seamlessly offer and close deals.
Our platform enables you to connect with companies and their key personnel, empowering you to delegate tasks and prioritize requests efficiently. Unlock the potential of your business relationships with our integrated CRM module.
Improve collaboration within your organization with our custom Q&A forum. Our platform utilizes a voting-based knowledge base, a proven technology that benefits millions of users worldwide daily.
With our forum, your team can easily contribute, discuss, and upvote the best solutions, ensuring that the most effective strategies rise to the top. Additionally, our platform makes it easy to search for existing solutions, enabling quick access to valuable information.