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TIKTING - Enterprise Service Management System

Help Desk Management

Automate Request ticket creation, assignment and routing across multiple sites and departments.

Asset Management

Manage complete lifecycle of all types of assets and inventories including mission critical IT assets.

Change Management

Multiple Workflows to streamline and automate the approval process for all changes in your organization.

Project Management

Organizational level project and task management, efficiently manage your and your team's tasks.

Problem Management

Capture recurring incident, perform RCA to solve your problems and develop a Q & A style knowledge base.

Remote Support

Confidently and securely provide remote support to your organization without involving any third party.