Strategic Control Over IT and Business Changes
Unmanaged or ad hoc changes can cause outages, security incidents, and compliance breaches. A mature change management system balances risk, speed, accountability, and visibility while integrating seamlessly with existing IT and business processes.
TIKTING Change Management provides a unified platform for tracking, approving, and implementing changes while ensuring regulatory compliance and operational stability.
Risk Assessment Framework
Changes without proper risk assessment can result in costly downtime or regulatory penalties. High-impact changes must receive additional scrutiny before implementation.
Evaluate and prioritize every change based on impact and risk
- Systematically assess the risk of every proposed change
- Use TIKTING’s risk calculator to flag high-impact or high-probability issues
- Ensure risky changes undergo additional review and mitigation planning
- Reduce organizational exposure and operational disruptions
Multi-Stage Approval Workflows
Without structured approvals, changes are prone to miscommunication, missed steps, and audit failures. Tiered workflows enforce accountability and streamline approvals.
TIKTING Automates approvals across teams and leadership
- Configure workflows involving technical leads, managers, and the Change Advisory Board (CAB)
- Route approvals automatically based on change category or impact
- Track approval history for audit and compliance purposes
- Maintain consistency across all departments and change types
Change Calendar Visualization
Uncoordinated changes often collide, creating cascading system failures. A visual calendar ensures updates are scheduled safely and transparently.
With TIKTING, users easily coordinate updates across the organization
- Display all planned changes on a unified calendar
- Avoid conflicts where multiple updates affect the same system or asset
- Share visibility across teams and departments
- Improve planning and reduce unplanned downtime
Implementation & Backout Plans
Without detailed implementation and rollback steps, changes can leave systems unstable or cause outages. Documented plans reduce risk and accelerate recovery.
Ensure controlled execution of all changes
- Require detailed implementation steps before approval
- Include mandatory backout or rollback procedures
- Enable immediate reversal if a change causes issues
- Increase confidence in executing high-impact or complex changes
CAB Meeting Automation
Manual preparation of CAB meetings consumes time and reduces consistency. Automation ensures full documentation and efficient decision-making.
TIKTING Streamlines Change Advisory Board processes
- Generate meeting agendas automatically from pending changes
- Record minutes and decisions directly in TIKTING
- Maintain a fully auditable CAB history
- Reduce administrative overhead while increasing governance
Standard vs. Emergency Changes
All changes are not equal. Differentiating low-risk repetitive changes from urgent fixes ensures efficiency without compromising control.
With TIKTING, you can easily define change types and governance rules
- Classify changes as Standard (pre-approved, low-risk) or Emergency (critical fixes)
- Allow emergency changes to bypass queues while maintaining retrospective audit
- Reduce unnecessary approvals for repetitive, low-risk tasks
- Improve agility without sacrificing compliance
Post-Implementation Review (PIR)
Skipping reviews creates blind spots and repeat mistakes. PIR ensures lessons are captured for continuous improvement.
TIKTING Close the loop on all major changes
- Conduct mandatory reviews for complex or high-impact changes
- Document what went well, lessons learned, and areas for improvement
- Use insights to refine policies, processes, and risk mitigation
- Enhance organizational maturity and change success rates
Integration with Asset Management
Changes impact servers, applications, and users. Linking to the CMDB prevents accidental outages and improves risk assessment.
TIKTING helps you easily understand dependencies before approving changes and:
- View affected servers, applications, and users directly from change requests
- Link CMDB assets to changes for full traceability
- Identify conflicts or high-risk dependencies before implementation
- Improve accuracy and reduce system downtime
Compliance Enforcement
Uncontrolled changes can violate ISO, SOC2, or financial regulations. Enforcement ensures every change is authorized and auditable.
TIKTING Maintains regulatory and internal control compliance
- Ensure every change passes required approvals and is logged
- Automatically enforce audit trails and authorization checks
- Support ISO 27001, SOC2, and financial compliance frameworks
- Reduce risk of non-compliance penalties
