Why ITDEVTECH
One connected platform — TIKTING, Odysseus and MITO Engine — instead of a stack of point tools, deployed where your data belongs, with a return you can measure in the first year.
Tickets, assets, changes, documents, projects and contracts share the same data. No re-keying, no reconciling, no integrations to babysit.
Triage, knowledge suggestions, change risk scoring, report building and conversational deflection — assisting people at the exact points they lose time.
On-premises, private cloud or Azure Marketplace. Documents, tickets and AI models can all stay inside your network.
Thousands of users, a thousand-plus agents, multiple departments and sites on one instance — with the role separation enterprises need.
Odysseus finds printers, cameras and OT devices as well as PCs and servers, without agents — the whole estate, not just the managed part.
Implementation, training and support delivered by certified reselling partners, backed by the ITDEVTECH team.
How it fits together
Odysseus feeds accurate asset data into TIKTING. MITO Engine resolves what it can and files precise tickets into TIKTING for the rest. Nothing falls through the cracks.
Discovers, patches and remotely reaches every asset
AI-enabled service desk, assets, changes & reports — the system of record
Deflects issues, opens tickets only when needed
Platform vs point tools
| Typical point-tool stack | ITDEVTECH platform |
|---|---|
| Help desk, asset, document, project and contract tools bought separately | One TIKTING instance with eight integrated modules |
| Asset discovery that only sees managed PCs | Agentless discovery of IT and OT devices, synced to the asset register |
| AI add-ons that send your data to a public cloud | MITO Engine trained on your dataset, running on your infrastructure |
| Approvals on paper or in email | Multi-stage digital workflows with rollout, backout and AI risk analysis |
| Reports assembled by hand from exports | Live, role-based dashboards and AI-built scheduled reports |
| Per-tool licences, per-tool support contracts | One licence, one support relationship, one partner |
Tell us how you’d like to deploy and we’ll bring the right partner, a scoped plan and an ROI model built on your numbers.
Download the Installer and deploy on your own server