Automate Request ticket creation, assignment and routing across multiple sites and departments.
Manage complete lifecycle of all types of assets and inventories including mission critical IT assets.
Multiple Workflows to streamline and automate the approval process for all changes in your organization.
Organizational level project and task management, efficiently manage your and your team's tasks.
Capture recurring incident, perform RCA to solve your problems and develop a Q & A style knowledge base.
Confidently and securely provide remote support to your organization without involving any third party.
Access the books and test your-readiness-app to prepare for your exam.
Access the transcript to verify the certifications.
Become our trusted advisors to guide customer's journey towards effective business productivity.
Our Logo is a valuable piece of intellectual property and represents our brand identity.
Access to our ever growing marketing material to fulfil our partner's needs.
ITDEVTECH believes in fostering growth and development in countries facing economic challenges. Our discount program offers special rates based on GDP per capita brackets to support governments and organizations in countries with a GDP per capita of less than USD 10,000 by providing special discounts.
TIKTING — Enterprise Service Management
Help Desk Management with SLA
Recurring Incident / Problem Management
Multi-stage approval workflows
Asset Lifecycle Management
Remote Support
Q & A, discussion forum
Dashboard and Reports
TRY NOW
No credit card required. Trusted by 5,000+ customers worldwide
Download and Install TIKTING in your local infrastructure and configure it as per your requirements.
See Installation instructions.
Spin a ready-made VM on Microsoft Azure Marketplace.
See Installation Instructions.
Instantly setup your company’s help desk in the cloud and save $2000 on your first year.
Companies have the flexibility to apply for multiple discounts by meeting more than one eligibility criteria. This means that if an entity qualifies under more than one category, they can avail themselves of discounts applicable to each of those categories. For example, a non-profit educational institute located in a country with low GDP per capita would be eligible for regional discount, the non-profit organization discount and educational institute discount.
Our discount program aims to foster collaboration, innovation, and growth within the under developed countries. Eligible entities are encouraged to reach out to us to learn more about our discount offerings and how they can benefit from our products and services.